We’re Intercom’s product design team. Our tools help businesses and customers talk with each other. You know, like it’s actually the 21st century.
Hi there! 👋
We’re a global team of ~30 product designers in Dublin and London. Intercom’s a product-driven company, so we work end-to-end to understand customer problems and design workflows, detailed interactions, and visual interfaces. Thanks for visiting! ❤️
From our blog
We value communicating about design and sharing what we've learned. Here’s some of our recent writing.
Intercom’s product principles: How connected, modular systems help us to focus on important decisions
Design case studies
These product design case studies show our key insights from building Intercom.
Designing Series: How we built our customer messaging orchestration tool
From the stage
We encourage designers to speak about their work and support them with time, coaching, and more.
What we believe
These beliefs guide all our work, from designing products to growing our global team.
Our mission at Intercom is to make internet business personal.
Our vision at Intercom is to bring a Messenger-first, personal experience, to all customer and business communication.
Our values guide how we work, how we interact with each other, the decisions we make, and how we put them into action.
How we work
How designers work at Intercom is a big part of what makes our team and products different.We’re making these resources available to you with Creative Commons licensing. This means you can adapt them, re-use them with your teams, and republish them!
Join our team
Intercom has designers among our founders, so as a designer here, you'll influence our strategy, shape our systems, and have meaningful product ownership. You'll do your best work and learn faster here than anywhere else.Thinking of applying? See what we look for when we hire designers.