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Our workgetspeopletalking

We’re Intercom’s product design team. Our tools help businesses and customers talk with each other. You know, like it’s actually the 21st century.

Hi there! 👋

We’re a global team of ~30 product designers, content designers, and researchers in San Francisco, Dublin, and London. Intercom’s a product-driven company, so we work end-to-end to understand customer problems and design workflows, detailed interactions, and visual interfaces. Thanks for visiting! ❤️

From our blog

We value communicating about design and sharing what we've learned. Here’s some of our recent writing.

Design case studies

These product design case studies show our key insights from building Intercom.

From the stage

We encourage designers to speak about their work and support them with time, coaching, and more.

What we believe

These beliefs guide all our work, from designing products to growing our global team.

Our mission

Our mission at Intercom is to make internet business personal. Watch our CEO, Eoghan McCabe, talk about the unique inspiration for our mission.

Our vision

Our vision at Intercom is to bring a Messenger-first, personal experience, to all customer and business communication.

How we work

How designers work at Intercom is a big part of what makes our team and products different.

We’re making these resources available to you with Creative Commons licensing. This means you can adapt them, re-use them with your teams, and republish them!

Join our team

Intercom has designers among our founders, so as a designer here, you'll influence our strategy, shape our systems, and have meaningful product ownership. You'll do your best work and learn faster here than anywhere else.

Thinking of applying? See what we look for when we hire designers.